Returns Policy

We will provide you with:

• Full Refund of faulty products within 30 days of purchase
• Full refund of LEDs/12V CFLs within 30 days of purchase if not suitable
• Freight not refundable unless product is faulty
• Installation service cost not refundable (where applicable)

Exchange Policy

We will provide you with:

• Credit note/gift voucher will be issued for products returned in a saleable condition for any "unwanted" products

Shipping Costs

We can ship to virtually any address in Australia.

Shipping will be within 2 days of your order, depending on stock availability.

Shipping within Australia cost is fixed at $9.95 per order regardless of the number of items, unless specified, such as solar hot water.